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The Grip Dolly

Learn more about the MOVMAX Camera Dolly System

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MOVMAX Suction Cup Bracket

Learn more about the MOVMAX Suction Cup Bracket

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Vaxis VFX Filter 95

Learn more about the VFX Filter Series

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Movmax

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Vaxis

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Portkeys

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Special Deals

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28-85mm T3.2 Full Frame Zoom

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The Chiopt XTREME

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Vaxis Atom A5

TX & RX Wireless Monitor

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FAQs

How can I contact Filmmakaz Customer Support?

You can call Filmmakaz Customer Support on +43 720 317 541 or text us on info@filmmakaz.com and also via Instagram Direct Message @filmmakaz.

What are the office opening hours?

Our office opening hours are Monday to Friday 9am - 8pm CET. Saturday we are opened from 10am - 7pm. On Sunday and nonbusiness days we are closed.

Where do I find promotional codes?

In order to receive promotional code and discounts for Filmmakaz Shops, you can sign up to our newsletter.

What are "demo goods"?

Products listed as "demo goods" have been unboxed for demonstration purposes in our facility with no significant signs of usage.

Can I place an order as business customer?

Yes. In case you want to receive a VAT free invoice, please request your B2B quote at the checkout or here.

How can I evaluate a product and service?

You can leave a comment on our Trustpilot page.

What countries do you ship to?

We are shipping worldwide. If you can't select your country as shipping region during the checkout process, please contact us via phone or email us.

How can I check what the estimated shipping cost will be?

We offer free shipping on orders over 300 USD depending on your selected shipping option. Excluded from the free shipping option are products classified as extraordinary heavy items or bulky goods.

How do I track my parcel?

You will receive a tracking number via email after your order has been handed over to the delivery service.

Can I place an order as business customer?

Yes. In case you want to receive a VAT free invoice, you have to provide a valid VAT number at the checkout.

How is VAT handled?

For private customers located inside the EU VAT will be added at the checkout. Business customers have to provide a valid VAT number during the checkout process in order to get billed without VAT.

Outside EU customers, private or business, will be charged without VAT but have to handle fees and taxes with their local customs services by themself.

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